NATIONAL BOARD FOR CERTIFICATION IN OCCUPATIONAL THERAPY

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The National Board for Certification in Occupational Therapy has redefined how to maintain a strong culture, drawing strength to face challenges while boldly forging ahead with innovative products and services. The organization adapted and ultimately thrived during the pandemic, launching into a new level of performance with its hybrid working model.

Led by President and CEO, Ben Price, the National Board for Certification in Occupational Therapy’s success stems from decisions guided by overarching principles built on trust, time and teamwork. The company maintains a trusting environment without time clocks, where non-exempt time is recorded once weekly. All employees earn the same benefits, particularly time off, avoiding what the organization calls the “red-herring” of unlimited time off policies.

The National Board for Certification in Occupational Therapy practices a “family first” approach. When employees face family emergencies, they handle them first while the company takes care of them. Recognizing time as a precious commodity and quality issue, employees enjoy a fixed 35-hour work week where extra hours are not only ignored but discouraged. Every employee receives more than 30 days off annually, with the company closed during the last week of December. The organization limits vacation carry-over and monitors full use of time off, believing well-rested and happy employees are productive.

Laughter is heard often on video calls and throughout hallways, evidence of a comfortable team that deals with challenges efficiently and with humor. Many employees share how “lucky” they feel to be part of the team. This nimble company certifies more than 200,000 practicing occupational therapists in the United States and leads the certification world through innovation, extraordinary culture, hard work and critical focus on work-life balance that produces outsized productivity.

Honoree profiles were written using an artificial intelligence program and supported by information provided by the honorees and other resources. Each profile was reviewed, fact-checked and edited for accuracy by The Daily Record’s editorial staff.